Groupama Insurances logo

Big enough to deliver, small enough to care

Privacy policy

    Privacy policy

    By submitting any information about you and/or others (in which case you will obtain express consent from those individuals affected and will inform them of how their information is being used) within this Website, you and they consent to its use as set out in this Privacy Policy.

    Groupama takes the privacy of individual's data entered into this site seriously.

    This Policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.

    The Information we collect and how it is used by us

    If you request our email news service we need to know your name, email address and agency number (if applicable). The email news service will be delivered to your email address. You can ask us at any time to stop providing you with this service by selecting "Unsubscribe" on the Email News Service page of the site. It is our policy not to pass email addresses to any third parties without first obtaining your consent.

    If you fill out the Email Us Form the information will be sent to Customer Service and automatically routed to the most appropriate department at Groupama. We will use this information only to respond to your enquiry and for no other purpose.

    If you fill out the Stationery Order Form the information will be sent to Customer Service and our Printing and Broker Supplies Team. We will use this information to process your order and for no other purpose.

    If you are submitting vehicle information for the Motor Insurance Database, that information will be sent on to the Motor Insurance Database via our computer system. In addition, vehicle information submitted may be used for the purpose of updating vehicle data held upon our systems and where appropriate used for rating purposes in conjunction with your appointed agent. The information will not be used for any other purpose.

    We may also use aggregate information and statistics for the purposes of monitoring web site usage in order to help us develop the web site and our service and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.

    How we protect your information

    The Internet is not a secure medium. and Groupama can not guarantee the security of any information you may provide within this Website. You agree to hold harmless Groupama from and against any loss you may incur as a result of submitting any information within this Website. However we have put in place various security procedures as set out in this policy.

    Firewalls are used to block unauthorised traffic to the servers and the actual servers are located in a secure location which can only be accessed by authorised personnel.

    We also endeavour to keep your information confidential. Our internal procedures cover the storage, access and disclosure of your information.

    Your consent

    The Internet is a global medium and your information may therefore be transferred outside the European Economic area en route. By submitting your information, you consent to any such transfer.

    How to contact us

    We welcome your views about our website and our Privacy Policy. If you would like to contact us with any queries or comments please use our online contact us form.