Security
At Groupama we take data security very seriously and have in place processes and procedures to ensure that our policyholders and intermediary partners are not exposed to the potential for financial crime.
This section includes useful information about how you can protect yourself or your business against fraudulent activity - including identity theft - and some useful addresses where you can find out more.
Identity fraud
Your identity and personal information are valuable. Criminals can find out your personal details and use them to open bank accounts and get credit cards, loans, state benefits and documents such as passports and driving licences in your name. Alternatively fraudsters can use your information to gain access to your existing accounts. If your identity is stolen, you may have difficulty getting loans, credit cards or a mortgage until the matter is sorted out.
If you think that you are a victim of identity theft, it is advisable for you to contact CIFAS – the UK's Fraud Prevention Service for advice at www.identityfraud.org.uk
Useful contacts if you believe you have been a victim of fraud
There are a number of websites where further information can be found:
Some useful tips to combat identity fraud
- If you are contacted by someone claiming to be your bank, do not give any information. Call your own branch to confirm if the caller was genuine.
- Equally do not reply to emails that claim to be from your bank. No bank would ask for verification of account details by email.
- Be wary of emails that begin “Dear customer”, rather than using your name
- Your bank will never ask you to reveal your PIN or passwords in full. Do not reveal these to anyone.
- Check bank statements regularly – this is a good way to spot any fraudulent transactions
- You can also check your credit file for signs of accounts opened in your name
- If you think you have been a victim of ID fraud, tell your bank or building society immediately
