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Big enough to deliver, small enough to care

About Groupama Insurances

Groupama Insurances is one of the UK's leading general insurance groups.

From high volume, lower premium products such as motor and home insurance right through to healthcare and comprehensive commercial covers for the smaller business sector, Groupama Insurances has the experience and expertise to offer high quality insurance protection with service to match.

The UK Group's Head Office is based in the heart of the City of London. Our personal and commercial insurance business is centralised in Manchester - with claims handled in specialist centres around the UK.

Service with a smile

Insurers often forget that, first and foremost, they are there to serve their customers. However, this has not been lost on Groupama Insurances.

Quality service, formal service standards and highly efficient business systems are all part of our pursuit of excellence.

We continue to invest heavily in the latest technology to support our objectives.  Our business is also accredited as an 'Investor in People', reflecting our commitment to the training and development of our staff.

Claims, our shop window 

Nowhere in our business do we pay greater attention to service than in the way we handle claims. Not only are we available 24 hours a day, but we have well trained, highly motivated staff to assist you when and where you need it. We are also committed to a process of continual improvement and a desire to get things right first time.

Products

Groupama Insurances has spent substantial time and effort developing modern insurance solutions to meet the needs of an ever-changing world.

From motor, household and healthcare insurance to comprehensive commercial covers for the UK's smaller business sector, we are proud of our track record.

With various awards and nominations relating to the quality and content of our products and services, the Group can often claim to be at the 'cutting edge'.

In 2007, Groupama Insurances won a 'Claims Initiative of the year' at the British Insurance Awards for our Household claims team.

Importantly, Groupama Insurances is continually seeking to find ways to make things simpler - and even better.

Visit the Groupama Insurances website to find out more.

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