Big enough to deliver...
Established over 100 years ago in the French farming community, Groupama is now a major European insurance and banking group with over 39,000 employees worldwide, serving over 16 million customers in 14 countries.
Groupama generates revenues of 17.6 billion euros, has assets under management of 88 billion euros and profits of 398 million euros*. The group reinvests its profits into the business for the ultimate benefit of its members and customers.
Here in the UK, Groupama Insurances is a highly respected motor and home insurer, and offers an innovative range of commercial products for small to medium sized businesses.
As the UK's 8th largest specialist health insurer, provides private medical cover to the business community. For 2010 and 2009 it was the proud winner of 'Best Group PMI Provider' at the Cover Excellence Awards and 'Best for Customer Service' at the Health Insurance Awards and was a finalist for five other awards.
Our 'A' security rating from Fitch and 'A-' (stable) from Standard and Poor's confirm the substantial strength and security of Groupama.
* 2010 Groupama annual report and accounts
...Small enough to care
We believe that the small things make a big difference, which is why our products and claims handling have won awards and our partner brokers rate us highly for underwriting service.
We're a committed supporter of the UK's insurance broking profession, so all of our efforts focus on getting things right for brokers and their customers.
When it comes to trading with us, we have the people and technology that deliver the efficiencies, products and service that customers expect. Quality service, formal service standards and highly efficient business systems are all part of our pursuit of excellence. All our call centres are based in the UK and we are committed to treating our customers fairly.
We invest heavily in our employees' future and have in place comprehensive performance management and training programmes to assist their personal and career development. A significant proportion of our workforce has professional qualifications and we actively encourage continuous self improvement.
With over 700 employees in six centres, Groupama Insurances is proud to have been awarded the prestigious Investors in People Gold Standard award in 2009.
As well as our successful business activities we enjoy being involved in community, environment and charity projects too.
